1. Cancellation Policy:
a. Standard Reservations:
Cancellations made [Cancellation Period] before the check-in date are free of charge.
Cancellations made within [Cancellation Period] of the check-in date will be charged [Cancellation Fee].
No-shows will be charged the full reservation amount.
b. Advance Purchase Reservations:
Reservations made under the Advance Purchase rate plan are non-refundable and cannot be modified.
2. Refund Policy:
Refunds for cancellable reservations will be processed within [Number of Days] days to the original form of payment.
Refunds for non-refundable reservations (Advance Purchase rate plan) will not be provided.
3. Modifications:
Changes to reservations (date changes, room type changes, etc.) are subject to availability and may result in rate changes.
4. Group Bookings:
Group booking cancellation policies may vary and will be specified in the group contract.
5. Force Majeure:
The hotel reserves the right to modify or cancel reservations in the event of unforeseen circumstances (e.g., natural disasters, government regulations) beyond its control.
6. Contact Us:
If you have any questions or need to cancel or modify your reservation, please contact us at:
Gateway Premium